Frequently Asked Questions

  • How does custom jewelry design work?

    Custom jewelry design involves personalized consultations, CAD renderings, prototyping, and crafting your unique piece. At Jewelry Doctors, we create a complete process including digital visualization before crafting, plus provide a personalized storybook keepsake with your finished jewelry.
  • What's the difference between lab-created and natural diamonds?

    Lab-created diamonds have identical visual, physical, and chemical properties to natural diamonds but cost significantly less. They're evaluated using the same grading criteria as natural diamonds, making them a budget-friendly option without compromising quality or appearance.
  • Can antique jewelry be professionally repaired?

    Yes, antique jewelry can be restored using advanced laser technology for precision micro-welding. At Jewelry Doctors, we specialize in restoration of vintage and antique pieces while preserving their original character and craftsmanship.
  • What items can be engraved for personalization?

    Rings, watches, pendants, bracelets, and various jewelry items can be professionally engraved. Expert engraving services create personalized gifts and cherished keepsakes perfect for special occasions like anniversaries, graduations, or birthdays.
  • How often should jewelry be professionally cleaned?

    Professional jewelry cleaning should be done every 6-12 months to maintain shine and beauty. Regular cleaning restores precious metals and gemstones to their original luster, and scheduled maintenance options help preserve your investment long-term.
  • Why do I need a jewelry appraisal?

    Jewelry appraisals provide accurate valuations for insurance coverage, estate planning, and resale purposes. Professional appraisals document the value of precious metals and gemstones, ensuring proper coverage and legal documentation for valuable pieces.
  • What luxury watch brands are available pre-owned?

    Pre-owned luxury watches include Rolex, TAG Heuer, Omega, Tudor, and Breitling models. At Jewelry Doctors, all pre-owned watches come with professional inspection and quality assurance for reliable luxury timepiece ownership.
  • Do watch repairs come with warranties?

    Professional watch repair services include a one-year warranty on completed work. This warranty covers the specific repairs performed, giving you confidence in the quality and reliability of the restoration work.
  • What makes laser welding better for jewelry repair?

    Laser technology provides precision micro-welding that's more accurate than traditional methods. This advanced technique allows for detailed repairs without damaging surrounding areas, making it ideal for delicate or intricate jewelry restoration work.
  • Can engagement rings be fully customized?

    Yes, engagement rings can be completely handcrafted with timeless and unique designs. Custom engagement rings feature exceptional diamonds with enhanced sparkle, created specifically to symbolize your unique love story and personal style preferences.